Privacy Policy
Last updated 4 September 2026.
What we collect
Details you give us: your name, email address, phone number, career stage, what you need help with, your timeline, and any resume or document you choose to upload.
Account and billing details when you subscribe, including the payment records our payment processor returns to us. We never see or store your full card number.
Basic technical information such as pages visited, so we can keep the site working.
Why we use it
To deliver the service you asked for: run your consultation, prepare your materials, give you access to a subscription, and support you afterwards.
To send transactional messages such as booking confirmations, reminders, and receipts.
To meet legal, tax, and accounting obligations.
Who can see it
Your strategist and authorised Clear2Career staff. Nobody else on our side.
Service providers that run parts of our operation — hosting, database, email delivery, and payment processing — under contract and only for those purposes.
We do not sell your personal information, and we do not share your resume with employers or recruiters without your explicit request.
Resumes and uploaded documents
Uploads are stored privately and are not publicly accessible. Access is limited to authorised staff working on your engagement, through short-lived private links.
Ask us to delete an uploaded document at any time and we will.
How long we keep it
Booking and client records are kept while your engagement is active and for as long as we are legally required to keep financial records afterwards.
Marketing contact details are kept until you unsubscribe or ask us to remove them.
Your choices
You can ask for a copy of your information, ask us to correct it, or ask us to delete it. Email us and we will confirm what we hold and act on your request.
You can unsubscribe from non-essential email at any time. Transactional messages about a booking or a payment will still be sent.
Security
Data is stored on managed infrastructure with access controls and encryption in transit. Access to client records is restricted to authorised accounts.
No system is perfect. If a breach affects your information we will tell you promptly.
Contact us
Questions about your information, or want it removed? Get in touch and we will respond.